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 29 reviews
by catherine on Auntie Em's Pet Sitting

I've just returned from a three week trip to a healthy and happy fur baby! I looked forward to my daily updates and pictures and seeing the daily pictures relieved any worry on my part. My fur baby is a very shy but sweet 12 lab and clearly Kristen went the extra mile to make my baby comfortable and safe! Upon my return I promptly scheduled lunch time visits while I am work. Scheduling visits on the web site portal is easy and there is always someone to double checking (even on the week-ends) to ensure visits are setup correctly.I highly recommend Auntie Em's Pet Sitting services!

My 18 year old poodle is bind and deaf. But with that said, when Subro walks through my door, I am confident that Oliver is well cared for, loved, and exercised to the best of Oliver's ability. When I first talked with Emery, I could feel her sincerity, sense her professionalism, and trust her expertise. I have had so many care specialists over the years, but Auntie em's is definitely Best in Show. I would recommend their service to anyone.

by Alexander Orckera on Auntie Em's Pet Sitting

I love their service, highly professional and friendly. Tiny, my pet gets really excited during his morning walks with Eva. I have nothing to worry about when I'm traveling outside of the country and Tiny stays overnight at home. Auntie Em's team takes great care of him. I highly recommend their services.

I recently had to go back east when my mom passed away. I was reluctant to try someone new when I would be gone for 5 days, but had no choice. I have 3 small dogs. Long story short, their service is amazing. After every visit I received an alert, and an even a photo. There was no question in my mind that my little guys were in great hands. I had both the sleep over, overnight service. I have already scheduled by next trip and have no hesitation to use them again.

by Danielle I. on Auntie Em's Pet Sitting

I love Auntie Em's pet sitting and dog walking service! From the get go, the customer service has been excellent! Whenever I have a question, I just send an email and get a response almost right away! Our dog's walker, Novella, is the best and really cares about our fur makes me feel so good knowing that I have someone loving and familiar to take care of our pet if we cannot be home with him...they are so terrific!If you are wondering what to do with your fur baby while you are at work or out of town, call Auntie Em's!

by Ashley R. on Auntie Em's Pet Sitting

I used Auntie Em's for the first time this past week for a 5-day trip out of the country. My husband and I do not get to travel very much because I am so afraid to leave my fur baby Ibi with anyone other than family members. We do not currently live by any family so we decided to try Auntie Em's after reading all of their excellent reviews.Well, I have never been so pleased! We had Brittny and she was absolutely wonderful! I am "over the top" when it comes to Ibi's health, therefore, she takes multiple supplements and a particular human-grade food that has to be mixed with all of her supplements "just right." I had about 5 pages of notes and many directions on how to prepare her food. Brittny spent a lot of time going over everything and made sure she did not miss anything at all. She made me feel comfortable with how particular I was! Emery was also very understanding about all of my concerns each time we talked on the phone. I loved the emails and photos Brittny took each time she visited! I felt so comfortable that I didn't even have to check in! :)I will definitely be using this service again! Thank you Auntie Em's!

My fur baby Maggie freaks out when Novella (her walker) comes over. She's more excited to see her than me! She's gentle, kind and has a loving personality. There is a sincere love for Maggie. Not only is the staff great, but Emery runs a great business as well. She's quick to reply, payment is easy and the website keeps track of everything so I don't have to. Having an amazing walker AND someone who knows how to run a business is awesome. I get very detailed updates and an adorable picture after each visit. I recommend them to absolutely anyone who is as picky as I am about who takes care of my baby.

I am a first-time customer of Auntie Em's, and I am very happy with the service provided. My dog Cocoanut is, to say the least, challenging. Novella made an effort to really bond with him. I got very positive feedback on her from my neighbors. The online portal is easy to use for booking. I definitely will use Auntie Em's service again!

I am not sure I've ever reviewed anything, and although I could write a whole bunch of reasons why I like this service (most specifically my dog's walker, Novella) - what is unique and SUCH a piece of mind - is how the billing, schedule, and communication works with this company. It is very structured, and I'm not at work worrying, "I wonder what time my dog will get walked, today" or "will she be walked for a few minutes or the length that I feel that I'm paying for?" A time slot is scheduled, the walker records info on an app so both the company and the animal owner have an actual account of the appointment & duration - there are no shortcuts. A photo is taken during each walk along with an email summarizing the visit. I look forward to each email as it ensures me that she is cared for and loved when I can't be there.

by Joseph c. on Auntie Em's Pet Sitting

I have never used a pet sitting service because of concerns (reliability, quality, daily updating, and continuous same person care). Auntie Em has completely alleviated my concerns! Eva did exceptionally well- and my dogs love her. In fact I think they still wait for her at the door for their daily walk!I highly recommend Auntie Em; and will be using Eva's care many time in the future since I am now retired and plan on traveling.As an update, we recently used Auntie Em's for an extended time. Eva not only did the daily walks (with current updates), she personally purchased additional specialty dog food because we did not provide enough (which we will reimburse). In addition, she "cleaned up" our doggy area, picked up our mail, and refreshed all the doggy water bowls throught out the house.

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